How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers
iconectiv Telecom Fraud Expert David Estes Explores How the Industry is Restoring Consumer Trust in Voice Calls and Text Messages
–(BUSINESS WIRE)–iconectiv:
What: | Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. This live-stream session explores how the industry is successfully thwarting fraud to protect their customers and bottom lines.
During the panel session, “Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,” iconectiv telecom fraud expert David Estes will discuss how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers. By weeding out these calls before they reach customers, CSPs are steadily restoring consumer trust. That increases call-answer rates for legitimate businesses such as schools, health department contact tracers, retailers, banks and airlines. | |||
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Who: | iconectiv Principal Solutions Engineer David Estes | |||
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When: | April 22, 2022, at 2:15 PM SAST | |||
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About iconectiv
Your business and your customers need to access and exchange information simply, seamlessly and securely. iconectiv’s extensive experience in information services and its unmatched numbering intelligence helps you do just that. In fact, more than 2 billion people count on our platforms each day to keep their networks, devices and applications connected. Our cloud-based Software as a Service (SaaS) solutions span network and operations management, numbering, trusted communications and fraud prevention. For more information, visit www.iconectiv.com. Follow us on Twitter and LinkedIn.
Contacts
Media Contacts:
Sharon Oddy
iconectiv
+1-732-699-5130/908-809-2268
[email protected]
Casey Bush
Global Results Communications
+1-949-689-9550
[email protected]