Business Wire

AM Best Posts Webinar Highlights on COVID-19’s Impact on the Future of Insurance Claims Management

OLDWICK, N.J.–(BUSINESS WIRE)–Viewers can access AM Best Webinar Highlights to glean insight from LexisNexis Risk Solution’s 2021 Future of Claims study and learn how to turn COVID-19 disruptions into an advantages.

Panelists include:

  • Bill Brower, vice president, auto claims, LexisNexis Risk Solutions
  • Ramon Lopez, vice president, auto claims operations, USAA
  • Sandee Lindorfer, auto line director, Allstate Insurance Company

The video-based interactive presentation is available here. The webinar was compiled into the following standalone segments:

  1. Key Findings from the Future of Claims Study
  2. The Pandemic Drove Adoption of Image-Based Estimating
  3. Inside Allstate’s Digital Transformation
  4. Inside USAA’s Digital Transformation
  5. Effective Touchless Claims Means Building on, Not Abandoning, the Human Touch
  6. Building Better Connections with Collision Shops, Customers
  7. Cutting Edge Roadside Assistance is Built on Digital Excellence
  8. Automation is Redefining the Claims Automation Frontier
  9. Blockchain Promises to Streamline Subrogation, Reduce Payment Bottlenecks
  10. Customers are Increasingly Concerned About Privacy Exposures
  11. Tomorrow’s Claims Workplace Will be Hybrid
  12. Customers Want a Digital Claims Environment that is Quick and Convenient

The complete video replay for this event is also available now.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

Copyright © 2021 by A.M. Best Company, Inc. and/or its affiliates. ALL RIGHTS RESERVED.

Contacts

Lee McDonald
Group Vice President, Publication & News Services
+1 908 439 2200, ext. 5561
[email protected]

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