Anthem Blue Cross and Blue Shield’s Medicare Advantage Plans Achieve 4- and 4.5-Star Ratings

High Star Ratings a result of Anthem’s commitment to ensuring members receive high-quality healthcare services and enhanced healthcare experience

COLUMBUS, Ohio–(BUSINESS WIRE)–Anthem Blue Cross and Blue Shield in Ohio announced today that the Centers for Medicare & Medicaid Services awarded many of the company’s 2022 Medicare Advantage plans a 4- or 4.5-Star rating, with five stars being the best rating. The 4- and 4.5-Star rating is an improvement compared to last year and a result of Anthem’s commitment of giving members access to high-quality healthcare services and plan benefits that meet members’ unique needs and help them improve their health and wellbeing.

“We have been committed to ensuring our members have access to high-quality, affordable healthcare services that meet their unique health needs, and that commitment is recognized with this rating,” said Neil Steffens, President of Anthem’s Medicare Central Region. “I also attribute this high Star Ratings to the collaborative relationships we have had with the care providers in our network. We know that much of our members’ healthcare experience happen in the interactions our members have with them and greatly appreciate everything providers do to help our members lead healthier lives.”

Medicare Star Ratings are issued by the Centers for Medicare & Medicaid Services (CMS), and rate health plans on a scale of 1-5 Stars (5 Stars = Excellent). Star Ratings are derived as a composite of dozens of measures that gauge areas such as health plan members’ rating of service and care, how well provider partners detect illness and keep members healthy, and how well plans help members use recommended and safe prescription medications.

The following Medicare Advantage plans are rated 4 or 4.5 Stars for 2022:

• 4 Stars
  • Anthem MediBlue Access Core (RPPO) (R5941-013)
  • Anthem MediBlue Access Core (RPPO) (R5941-014)
• 4.5 Stars
  • Anthem MediBlue Access Plus (PPO) (H4036-017)
  • Anthem MediBlue Service (PPO) (H4036-022)
  • Anthem MediBlue + Kroger Access Plus (PPO) (H4036-023)
  • Anthem MediBlue Access (PPO) (H4036-025)

The CMS’ Medicare Star Rating system rates the quality and performance of Medicare Advantage plans to help consumers and their families compare plans. Medicare Advantage plans are rated on their ability to:

• Help members stay healthy
• Assist members in managing chronic conditions
• Ensure positive member experiences with their health plan
• Achieve member satisfaction
• Provide effective customer service

Star Ratings are calculated each year using a scale of one to five stars, and may change from year to year. The annual Medicare Star Ratings are posted online at www.medicare.gov.

Individuals who are interested in joining one of Anthem’s Medicare Advantage plans can enroll during this year’s Medicare Annual Enrollment Period (AEP). The AEP begins October 15, 2021, and continues through December 7, 2021, and gives consumers enrolled in Medicare Parts A and B the opportunity to sign up for Anthem’s 2022 Medicare Advantage plans.

For more details about these health plan benefits and Anthem’s Medicare plans, consumers can call (855) 878-1109, which is available 8 a.m. to 8 p.m. Monday through Friday, April 1 to Sept. 30; and 8 a.m. to 8 p.m. seven days a week, Oct. 1 to March 31. Individuals can also visit the company’s online store at https://shop.anthem.com/medicare.

The Star Ratings referenced above apply to contracts R5941 and H4036 Anthem Blue Cross and Blue Shield is an HMO plan with a Medicare contract. Anthem Blue Cross and Blue Shield is an HMO DSNP plan with a Medicare contract and a contract with the Ohio Medicaid program. Anthem Blue Cross and Blue Shield is an LPPO plan with a Medicare contract. Enrollment in Anthem Blue Cross and Blue Shield depends on contract renewal. We do not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, sex, age or disability in our health programs and activities. 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電1-888-230-7338（TTY：711）。 ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-230-7338 (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-230-7338 (TTY: 711). This plan is available to anyone who has both Medical Assistance from the State and Medicare.

About Anthem Blue Cross and Blue Shield

Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company an independent licensee of the Blue Cross Blue Shield Association. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Additional information about Anthem Blue Cross and Blue Shield in Ohio is available at www.anthem.com. Also, follow us on Twitter at www.twitter.com/anthemBCBS and on Facebook at www.facebook.com/AnthemBlueCrossBlueShield.

Contacts

Media contact:

Hieu Nguyen

(202) 510-8848

[email protected]