Customer Experience
- Technology
Startek Announces Collaboration with Automation Anywhere to Strengthen its Robotic Process Automation Capabilities
Greenwood Village, Colo., United States & Mumbai, Maharashtra, India: Startek (NYSE: SRT), a global provider of customer experience management solutions,…
Read More » - World
autoRetouch Expands A.I. Bulk Image Editing to All Ecommerce Products, Announces Shopify App Availability
Stuttgart, Germany: AI-powered platform to digitally edit all online retail images, from consumer electronics to CPG, beauty products to furniture,…
Read More » - United States
Startek Reports First Quarter 2021 Financial Results
Greenwood Village, Colo., United States: Startek, Inc. (NYSE:SRT) (“Startek” or the “Company”), a global provider of customer experience management solutions,…
Read More » - Technology
Tredence Included in Now Tech – Customer Analytics Service Providers, Q2 2021
Bangalore, Karnataka, India: Tredence, a leading data science and AI engineering company solving the last-mile problem in analytics, has been…
Read More » - World
WNS Recognized as a ‘Leader’ in Insurance by ISG
New York, United States & Mumbai, Maharashtra, India: WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process…
Read More » - Business Wire
WINDTRE Launches Breakthrough Digital Brand with MATRIXX Software
FOSTER CITY, Calif.–(BUSINESS WIRE)–#5G—MATRIXX Software, a global leader in 5G monetization for the communications industry, today announced it has extended…
Read More » - Business Wire
Beeline Russia and P.I. Works Expand Partnership Scope with Automated Radio Access Network Planning
Beeline Russia selects P.I. Works’ SmartPlan to transform network planning processes through automation and AI. LONDON–(BUSINESS WIRE)–Beeline, Russia’s established mobile…
Read More » - Technology
TSCAB Chooses Aruba’s SD-Branch Solution for Seamless Business Connectivity and Services
Hyderabad, Telangana, India: Aruba, a Hewlett Packard Enterprise company, today announced that Telangana State Co-Operative Apex Bank (TSCAB), a state cooperative…
Read More » - Business Wire
Liberty Latin America Selects MATRIXX Software to Transform Customer Experience Across the Region
MATRIXX Digital Commerce Platform to deliver Liberty Latin America customers a simpler, more personalized digital experience FOSTER CITY, Calif.–(BUSINESS WIRE)–#5G—MATRIXX…
Read More » - Business Wire
Uniphore Raises $140 Million in Series D Funding as Demand Skyrockets for Enterprise AI and Automation Solutions
Poised to Reach $100M in Contracted Annual Recurring Revenue PALO ALTO, Calif.–(BUSINESS WIRE)–#AI–Uniphore, an early leader in Conversational Service Automation…
Read More » - Technology
Startek Wins Stevie® Award for Sales & Customer Service
Greenwood Village, Colo., United States & Mumbai, Maharashtra, India: Startek (NYSE: SRT), a global provider of customer experience management solutions,…
Read More » - Business Wire
Startek Reports Record Fourth Quarter and Full Year 2020 Financial Results
– Continued Operational Momentum Drives Strongest Levels of Quarterly Revenue, Gross Profit and Adjusted EBITDA in Company History – –…
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Hyosung TNS Invites Customers to ‘Be Inspired’ With New Campaign
Hyosung TNS’ technologically impressive, new 140-page website has been designed to unify Hysoung’s leadership in the financial institution and retail…
Read More » - Business
Startek Appoints Vikash Sureka as Global Chief Financial Officer
Greenwood Village, Colo., United States & Mumbai, Maharashtra, India: Sureka’s Appointment is the Latest in a Focused Talent Strategy to…
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Safexpress Collaborates With IBM to Drive Business Transformation and Deliver Rapid Growth
Bangalore, Karnataka, India: IBM (NYSE: IBM) today announced that Safexpress, India’s leading supply chain & logistics company, has deployed ‘PROPEL-i’,…
Read More » - Technology
Alorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO
Irvine, Calif., United States: Alorica Inc., a global customer experience (CX) provider, announced today that it has been named a…
Read More » - Technology
CSS Corp Wins 2021 Gold Stevie® Award for Sales & Customer Service
Bengaluru, Karnataka, India: CSS Corp, a new-age IT services and technology support company, today announced that it has been presented…
Read More » - Technology
CSS Corp Wins 2021 Gold Stevie® Award for Sales & Customer Service
Bengaluru, Karnataka, India: CSS Corp, a new-age IT services and technology support company, today announced that it has been presented…
Read More » - Technology
Uniphore Unveils Industry-First Technologies to Strengthen Both Agent and Customer Experiences in the Contact Center
Chennai, India, Palo Alto, Calif.: Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new…
Read More » - Technology
Uniphore Establishes a Global Ecosystem of Innovation, Collaborates With Worldwide Innovators on Future of Contact Centers
Chennai, India, Palo Alto, Calif.: Uniphore, an early leader in Conversational Service Automation (CSA), has teamed up with global leaders, including…
Read More » - Technology
Datamatics Simplifies Document Processing With a New AI-Enabled TruCap+ IDP Solution
Mumbai, Maharashtra, India: Datamatics, a Global Digital Solutions, Intelligent Automation products, IT Solutions, and BPM company, today announced the launch…
Read More » - Technology
Concentrix Announces Plans to Support Free COVID-19 Vaccinations to All Employees in India
Gurgaon, Haryana, India: Concentrix Corporation (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technology, today announced…
Read More » - Business
Uniphore Acquires Emotion Research Lab and Adds Video AI Capabilities to Its Innovation Portfolio
Chennai, India, PALO ALTO, Calif., VALENCIA, Spain: Uniphore, an early leader in Conversational Service Automation (CSA), today announced the acquisition of…
Read More » - United States
Tigo Energy Raises $20 Million in Funding
Campbell, Calif., United States: Tigo Energy, Inc., the worldwide leader in Flex-MLPE (Module Level Power Electronics) today announced a $20 million…
Read More » - United States
Uniphore Ushers in a New Phase of Rapid Growth and Expands Executive Leadership Team with New Chief Financial Officer
Chennai, India, Palo Alto, Calif., United States: Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it…
Read More » - Technology
Virgin Atlantic Partners with WNS to Digitally Transform Customer Experience during COVID-19
London, United Kingdom & New York, United States & Mumbai, Maharashtra, India: WNS (Holdings) Limited (NYSE: WNS), a leading provider of…
Read More » - India
Dash101, the Full Stack Ecommerce Platform Launched
Mumbai, Maharashtra, India: Dash101, the full-stack eCommerce platform was launched earlier this month. Dash101 allows individuals or organizations to either launch…
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Uniphore and Tech Mahindra Partner to Drive Innovation in Customer Experience
Chennai, India, Palo Alto, Calif., United States: Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it…
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Arthur D. Little Announces Partnership with Bayestree Intelligence
New Delhi, India & McKinney, TX: Bayestree Intelligence is delighted to announce that global management consulting firm Arthur D. Little (ADL) will…
Read More » - Business
Nandu’s Partners with HS Brands Global for Mystery Audits at All Its Stores
Bengaluru, Karnataka, India: India’s fastest growing omni-channel meat retail brand, Nandu’s, becomes the first meat retail brand in the country…
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